FAQ'S

Once your order has been shipped, you will receive an email with tracking details. Tracking is usually activated within 24–48 hours after dispatch.

Once received by Sanliore, your exchange will be processed within approximately 3–6 working days.

Once received and inspected, your refund will be initiated within approximately 3–7 working days to your original payment method.

Contact us as soon as possible at info@sanliore.com. Changes cannot always be guaranteed once fulfilment has started.

Delivered: Check with neighbours or your building reception.

No updates: Contact the courier directly.

Returned to sender: Contact our customer service team.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and more.