RETURNS & EXCHANGES

Sanliore offers a 30-day return policy. This means you have 30 days after receiving your order to request a return.

Yes. A prepaid return label and return instructions are included in your parcel. If your return label is missing, please contact us at info@sanliore.com.

Items must be returned in their original condition — unworn, unused, unwashed, and with all original tags and packaging included.

Your parcel includes a prepaid return label and return instructions. Pack the item securely, attach the return label, and drop it off at the designated carrier location.

If you need assistance, contact us at info@sanliore.com with your order number.

Once your return has been received and inspected, we will notify you about the approval of your refund. If approved, the refund will be processed back to your original payment method within 3–7 working days.

Yes. Exchanges are possible within 30 days of receiving your order, provided the item is unworn, unused, unwashed, and returned with its original tags and packaging.

Yes. A prepaid return label is included in your parcel. Once the exchange has been approved, our team will confirm the next steps depending on stock availability.

If your preferred size is no longer available, we can help you choose another item or proceed with a refund once the return has been received and approved.

Please contact us at info@sanliore.com with your order number, the item you would like to exchange, and the new size you prefer. Our team will guide you through the process.