Privacy policy

Last updated: 11/04/2026

Sanliore ("we," "us," "our") operates this store and website to provide you ("you," "your," "the customer") with a curated shopping experience (the "Services"). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information. By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

A. Contact Information

• Name
• Billing and shipping address
• Email address
• Phone number

B. Financial Information

• Payment card details
• Payment confirmation
• Transaction details

C. Account Information

• Username & password
• Preferences
• Security questions (if applicable)

D. Transaction Information

• Items viewed, added to cart, or purchased
• Returns, exchanges, and cancellations
• Order history

E. Device & Usage Data

• IP address
• Browser type
• Pages viewed
• Referring URLs

2. Sources of Personal Information

• Direct interactions (account creation, orders, communications)
• Automatic tracking technologies (cookies, device analytics)
• Service providers (Shopify, payment processors, logistics providers)

3. How We Use Your Personal Information

• Process payments and fulfil orders
• Manage accounts and handle returns
• Send promotional emails (unsubscribe anytime)
• Deliver targeted advertisements and analytics
• Detect and prevent fraud and unauthorised access
• Comply with legal and regulatory obligations

4. How We Disclose Personal Information

A. Service Providers — Shopify, payment processors, hosting providers, logistics and marketing partners.

B. Business & Marketing Partners — for personalised advertising where permitted by law.

C. With Your Consent — social media logins, shipping integrations.

D. Legal & Compliance — mergers, acquisitions, or legal obligations.

5. Relationship with Shopify

Sanliore is hosted by Shopify. You can review Shopify's Privacy Policy at shopify.com/legal/privacy and exercise your data rights at privacy.shopify.com/en.

6. Cookies and Tracking Technologies

• Essential cookies — cart, checkout, session management
• Analytics cookies — Google Analytics
• Marketing cookies — Google Ads, Meta/Facebook Pixel
• Preference cookies — settings and preferences

Third-party policies: google.com/policies/privacy · facebook.com/privacy/policy

Where required by law (UK PECR, EU ePrivacy Directive), we will request your consent before placing non-essential cookies.

7. Children's Data

Our Services are not intended for children under 18. We do not knowingly collect data from minors.

8. Security and Retention

We implement industry-standard safeguards and retain personal information only as long as necessary to provide the Services and comply with legal obligations.

9. Your Rights by Region

United Kingdom (UK GDPR & Data Protection Act 2018)
Access, erasure, rectification, portability, objection, and the right to lodge a complaint with the ICO.

European Union (GDPR)
Access, erasure, rectification, portability, restriction, and the right to lodge a complaint with your local Data Protection Authority (DPA).

United States
Rights vary by state. California residents (CCPA/CPRA) may request access, deletion, and opt-out of the sale or sharing of personal information. Other state laws may provide additional rights.

10. International Transfers

Your data may be processed outside your country of residence. For transfers from the UK and EU we use Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum (UK IDTA) where applicable.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services indicates acceptance of the updated policy.

12. Contact Information

E-Mail: info@sanliore.com
Contact form: sanliore.com/pages/contact
Customer service: Monday to Friday, 9:00 am – 5:00 pm (GMT)